A 99.9% Server Uptime
Our cloud hosting system is based on a secure, world–class hardware architecture and a significantly modified Linux distribution. That is why, no matter what your web site is, or how many website visitors you’ve got, or even if there is a DoS attack, our hosting servers will remain up and your web sites will stay accessible online.
All our cloud hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to supply a quality hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our own custom internal network so as to ensure a faster–than–light connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you pick: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not happy with our hosting services, or if you find them insufficient, or if you decide that you should have a Linux VPS service rather than a cloud hosting package – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll keep complete control over your domains even when you terminate your web hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to get an answer, you’re probably aware of how infuriating this can be, even more so if your web site is on the line. That is why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here and they will get back to you within 1 hour. And the best part is that their average response time is under twenty minutes!