Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour response guarantee with all of our cloud hosting packages, meaning that each individual support question you submit will be answered to in less than an hour max. Our support team members have been educated to instantly correct any situation and to give you reasonable advice on any difficulty that you could have.
A Top–quality Support Service
Our tech support service is supplied by a group of qualified techs who are prepared to reply to your request straight away. You’ll be able to get in touch with the tech support team team by launching a help and support ticket from your Website Control Panel or by submitting us an e–mail. On working days, you can also contact us on the phone or take advantage of the live chat solution.
An Intuitive Help Section
Our company has incorporated a huge know–how base into the Control Panel to help you get convenient step–by–step details anytime. Each section of the Control Panel features its own contextual guide area showcasing a selection of how–to posts. We have also prepared educational videos to give you a much better idea of the simplest way to conduct any presented job.