1 hour ticket response
Our team of tech support engineers is focused on supplying swift answers to each of your inquiries. We’ll examine your tech support ticket the second it is submitted and will respond back to you with a solution to your problem within maximum sixty minutes after the support ticket submission. In reality, our average response time is 20 minutes.
A Top–Quality Help Desk Support Service
Each member of our customer support staff has lots of years of experience in the cloud hosting business and almost all of them have worked for us for at least 5 years. They are all eager to answer all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Center Section
In the Website Control Panel you’ll find an easy–to–browse Help section where you can find quick hints on how to use our web hosting services. You can find the answers to your queries in the F.A.Q. library, see more hints in the web hosting account administration articles or watch our step–by–step video tutorials.